Tuesday, October 6, 2009

A trojan virus has infected me; no anti-virus protection; unable to use my internet?

Pleeease help me!! I have not backed up my files. My computer desktop has changed to black and says that "my computer has been infected by a trojan virus. Check windows security system to dowload an anti-virus". It does not let my Internet load. I have NO anti-virus software. Things keep popping up. My computer is sooooooo slow. Please tell me what I can do without losing my files. I need anybody's opinion. I am now using my dad's computer and he does not have any anti-virus either so i do not want to infect his computer either. So, pleeease if anybody has a heart, help me out =D I beg you. I have finals coming up and I can't use my computer. I am so dead.



A trojan virus has infected me; no anti-virus protection; unable to use my internet?hijackthis



Hi I am sorry to say this. U have messed up ur computer. But, don't worry I'll help u. But, I can't assure u that ur files will be virus free (because if we run a virus scan and if it detects a virus it will ask us to repair, if repair fails it will be quarantined or else deleted). Now follow my steps.



(1) Restart ur computer, while booting hit F8 on the keyboard, this will bring u with few options of booting. Boot into safe mode.



(2) Now back up ur files to a safe place.



(3) If u got a bootable os cd use it and format ur c drive and install os freshly.

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